Cancellation
We do not issue refunds.  If you cancel or do not attend the course, you forfeit your payment.

Rescheduling *Requests must be made in writing (info@citywidecpr.com), for our documentation.  You may reschedule only once.   *Fees apply.
A $20 fee applies if a request is made within 7 days of the class.
A $10 fee applies if a request is made at least 7 days before the class.  

Late Policy
No late admittance will be allowed.  You must make a request to reschedule in writing.
A $20 rescheduling fee applies.  *See Rescheduling for details.

Please note:  Heartsaver First Aid does NOT include CPR/AED.

*If you need First Aid with CPR/AED, then click or copy paste this link to your browser:  http://onlinefacpraedchicago.eventbrite.com/

You are purchasing Heartsaver First Aid Online, which includes:

First Aid (only) Online Course,  Skills Session, 2 year AHA Card

After purchasing the online package, you will receive the Heartsaver First Aid American Heart Association online course, via email, from info@citywidecpr.com. If you do not receive your online course within 24 hours, please email info@citywidecpr.com. Or, call 866-757-5453.

Part 1.  Complete the self-directed online course and print out your online proof of course completion.

Part 2.  Present your online proof of completion at the time/location of the skills session for which you registered.

Part 3.  Complete the hands-on skills session with a Citywide CPR Instructor.

Skills  Session Expectations:

Please be on time.
This session is a monitoring and testing session.
No instruction or presentation is conducted by the instructor.
Review the video clips available online and practice your skills. 

Be prepared.  The instructor will evaluate your performance and give  you your certification card
once you show competency.  In the event that you are unprepared, the instructor will talk with you about
rescheduling options.